RMA-Application 

for Product Returns

Your possibility to return products in a structured manner.

This field is for validation purposes and should be left unchanged.

Before shipping, decontaminate device and accessories in order to protect the service personnel. Confirm on the delivery documents the successful decontamination. Please use the form Decontamination Certificate.

If this is not possible, the product must be

  • Sealed in two separate protective layers of foil,
  • And clearly marked as contaminated on the delivery 
documents and on the package.
  • The manufacturer has the right to reject contaminated 
products for repair.